Your Call Will Be Disconnected In The Order It Was Received

“Your call is important to us, please hold and operator will be with you shortly.”

Words we dread to hear.

We could fix it simply enough “Your call is important to us, there are 350 people in the queue ahead of you, we are responding to 4 callers per second. Your call will dealt with in exactly ten minutes. Why don’t you set a timer and go get yourself a drink, we’ll wait.”

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