Archive for 2011

Facebank

Let’s say Facebook opens a bank. Facebook’s bank (Facebank?) works just like any other bank. Would you want a Facebook bank account? Look at it this way – a Facebook bank would be an immediate financial success from day one. It would also no doubt be the biggest customer focused bank in the entire world.…

Read More

Taking loyalty

Givers are generally loyal to the person they give to. “You need a little more? No problem!” Takers are loyal to only those who are fulfilling their needs right now! “You cannot or will not help me? You’re dead to me! Next!”

Read More

The Regret Machine

An idea for an app. People come up with new resolutions at the end of every year, plans made, goals laid, dreams dreamt. And then an entire year rolls by and we wonder what happened to all those hopes. At the start of each year, the app lets you set goals of what you want…

Read More

Geographic Loyalty

Why do you root for that sports team? Because they’re from your home town? Because they represent the college you went to? Because they’re the best in region? The best in the world? A lot of us blindly root for a sports team, an actor, a politician, a company, a new story, because of an…

Read More

Small Business Entrepreneur

Small business is where you work on your current client whilst looking for your next client. Entrepreneurial is where there is no client. Customers perhaps, but not clients. Are you an entrepreneur? Or a small business? Decide which, and embrace it. But the rules are different for each and they don’t mix.

Read More

But I Am Really Fucking Humble

“That’s brave of you” said the hipster indicating my unprotected iPhone sat on the edge of the table in the coffee shop. “Not really,” I smiled, “I’m neither poor nor clumsy.”

Read More

Alarming Regularity

Never take a job that requires you to set an alarm to wake you up. Easier said than done, but I’m sure you’ll figure out how to do it.

Read More

Signal Core

Most of what we pay attention to, or rather, most of what we pay attention to because it is designed to distract us, is noise. If you want to improve, if you want to be better tomorrow than you are today, you need to find the signal that will pull you forward. The greatest gift…

Read More

Economic Predicators

Car washes, hair cuts and CocaCola are good economic indicators. A regular car wash means you have a secure job that pays reasonably well. A hair cut means you have a chance at getting a job. The price of a CocaCola tells you both the cost of living and how quickly inflation is rising.

Read More

Here Is Today’s Noise

How fast do you need the news? How much news do you need? How does that particular piece of news not related to your industry affect your work today? If it doesn’t, is it news? Or merely noise?

Read More

The gift of giving

Nobody ever opened up a neatly wrapped present that has been thoughtfully tucked under the Christmas tree and exclaimed how excited they are by the fact you printed out a page of bullet points on a particular idea. A presentation is a gift. It is a gift to you, the presenter, to present your ideas…

Read More

Freaking Fat Frog

If the big fat frog you are about to eat for breakfast is marked “urgent” and it wasn’t on your desk when you went home last night, don’t eat it. Punch it in the nose for all I care, but don’t reach for that fork. I’ve personally spent far too much of my career and…

Read More

Answerable To Efficiency

If you could cut the response time that it takes to handle a customer’s call by 10%. Would you do it? What would that be worth to you? What sacrifices to efficiency would you have to make to achieve that? What about 20%? 30%? 50%? At what point does the diminishing return you’re seeing, going…

Read More

Pin It on Pinterest